The FSS Manager is responsible for managing commercial performance, driving sales and delivering customer satisfaction in the Too Faced Free Standing Stores (currently Carnaby Street, Bluewater, Stratford, Oxford), coaching and developing a team of Retail Managers and is accountable for their performance. With them, the Sales Director and Retail Trade Marketing Manager the FSS Manager defines the commercial strategy door by door, sets the objectives and establishes a calendar of retail animations.
In partnership with the Retail Trainer, they define a training strategy to ensure Sales, Customer Service, Product knowledge and consultation skills are well supported in the area.
The FSS District Manager collaborates with the Operations team to ensure operational excellence across the area.
Drive Retail Sales performance
Consumer Engagement and Experience