Too Faced Cosmetics

  • Director, Quality Assurance

    Job Locations US-CA-Irvine
    Posted Date 3 months ago(3/8/2018 5:32 PM)
    Job ID
    Regular Full-Time

    This position will be responsible for Quality Assurance operations.  This position is responsible for helping establish and implement Quality strategy, overseeing the development and implementation of Standard Operating Procedures (SOP) supporting product release. The person will be responsible for managing the associated programs to ensure that Too Faced Cosmetics (TFC) maintains high standards of regulatory compliance regarding commercial product release testing of cosmetics. This position requires a high degree of quality operations expertise and working knowledge of SOPs and FDA guidelines and Consumer Goods Manufacturing Products (CGMP).


    This position is based at our Too Faced corporate headquarters in Irvine, California.


    • Accountable for providing strategic direction, leading and coordinating activities involved in implementation of best-in-class Quality Assurance operations.
    • Managing all quality operations to include testing of components, process intermediates, and final products ensuring release lead times are met with timely product disposition.
    • Lead the communication of quality problem notification/ resolution between Manufacturing, QA, and R&D regarding out-of-specifications. Actively pursue timely response and final preventive resolution to quality issues. Share "best practices" globally across Manufacturing, QA, Regulatory, Legal and R&D as it relates to Quality Assurance.
    • Manage and maintain TFC quality audit, inspection and product release programs for incoming, in-process and finished good materials. 
    • Lead and facilitate the non-conformance management process, along with consumer/customer complaint resolution and reduction activity.
    • Review Quality Metrics and drive continuous quality improvements (systems, processes, capability). Define and implement action plans to positively influence scorecard results.
    • Manage and maintain the component certification process for incoming components.
    • Continuously build and sustain relationships with vendors ensuring appropriate corrective/preventive actions are effectively implemented.
    • Determine & implement product dispositions regarding holds due to higher level quality & regulatory issues. Support determination & implementation of product dispositions regarding holds, warehouse, transport, & logistics issues. Serve as information manager in event of product recall.
    • Work collaboratively with QA Labs, Manufacturing, Validation, Compliance, and Production to drive continuous improvement.
    • Provide QA support, review and approval for relevant documents including relevant, test procedures, specifications, technical reports, trend reports, Annual Product Quality Reviews.
    • Ensure Safety and Quality standards are reliably maintained and comply with TFC global guidelines and regulatory requirements.
    • Drive and sustain improvements in capabilities and processes as defined in relevant SOPs in accordance with all FDA/ global government agencies. This process includes testing, data analysis, reporting and recordkeeping according to corporate policies.
    • Assist in the development and execution of quality training modules for the organization.
    • Coaching, as the site expert, on the regulatory and compliance requirements in regards to GMP’s.
    • Other duties and responsibilities as needed or deemed necessary by management.


    • Minimum 10 to 15 years’ experience in managerial/leadership positions, preferably in a fast paced consumer goods Company with cosmetic manufacturing.
    • Successful in managing/leading multiple functional areas within the Quality Assurance team (Components, Compounding and Filling).
    • Requires experience in developing and implementing SOPs, Test Methods, and root cause problem solving techniques.
    • BS/BA preferred
    • Strong communication, leadership and human relation skills.
    • Computer literate with good working knowledge of Microsoft products including statistical assessments of data.
    • Ability to travel domestically and internationally



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